Privacy policy
Who we are
The data controller is the owner of Mallorca Villa Pros (see the legal notice). Contact: hello@mallorcavillapros.com.
What we collect
When you send a request: your name, phone, email, area, project details, timing and preferred language. When you contact us: your name, email and message. We also receive basic technical data needed to deliver the website.
Why and on what basis
- To match your request with up to 3 specialists and pass them your details, based on your consent (GDPR art. 6.1.a).
- To reply to messages and manage your request, based on our legitimate interest and steps you ask us to take (art. 6.1.b and f).
- To measure how the site is used, only if you accept analytics cookies (art. 6.1.a).
Who receives your data
The specialists we select for your request, who will contact you about your project. Trusted service providers that host and secure the website, deliver and store form submissions and, if you accept, measure site traffic. Some providers may process data outside the European Economic Area; when they do, appropriate safeguards such as EU standard contractual clauses apply. We never sell your data.
How long we keep it
Request data is kept for up to 24 months, then deleted, unless the law requires longer. You can ask us to delete it sooner.
Your rights
You can access, correct or delete your data, object to or restrict its use, ask for a copy, and withdraw your consent at any time by emailing hello@mallorcavillapros.com. You can also complain to the Spanish Data Protection Agency (AEPD, www.aepd.es).
Changes
We may update this policy. The date at the top shows the latest version.